1. What skin types are Frankmun products suitable for?
Our products are formulated to suit a variety of skin types, including normal, dry, oily, combination, and sensitive skin. Each product page includes details to help you choose the best option for your skin’s needs.
2. Are Frankmun products safe for sensitive skin?
Yes! Many of our products are designed with gentle formulas suitable for sensitive skin. However, we always recommend performing a patch test before using a new product for the first time.
3. Do your products contain parabens, sulfates, or harmful chemicals?
At Frankmun, we prioritize safety and skin health. Our products are free from parabens, sulfates, and harsh chemicals that may irritate the skin.
4. How should I layer Frankmun products in my skincare routine?
A typical routine would be:
- Cleanser
- Toner
- Serum or Essence
- Sunscreen (during the day)
Always apply products from the lightest to the richest texture for best absorption.
5. Can I use Frankmun’s Vitamin C products with other active ingredients?
Vitamin C works well with many ingredients but should be used cautiously with strong exfoliants or retinol to avoid irritation. If you’re unsure, feel free to contact us for personalized skincare advice.
6. Do you test on animals?
No. Frankmun is committed to cruelty-free practices. None of our products are tested on animals.
7. How long will it take to see results?
Results vary depending on your skin type and concerns. Some products, like hydrating serums, may deliver instant benefits, while brightening or anti-aging products might take several weeks of consistent use.
8. How do I know if a product is right for me?
Check the product description and ingredient list for skin-type recommendations. If you’re unsure, contact our customer service team — we’re happy to help you find the perfect match for your skin.
9. Where do you ship to, and how long does shipping take?
We ship to many countries worldwide. Shipping times vary depending on your location and the shipping method selected at checkout. You can find more details on our Shipping Policy page.
10. Can I return or exchange a product if it doesn’t work for me?
Yes, we offer returns and exchanges on eligible products within a certain time frame. Please refer to our Return Policy page for full details, or reach out to our team for assistance.